IT support Los Angeles

Why Cloud Computing?

These days, everything is in the cloud or happening in the cloud. Simply google cloud computing and your search results will be endless. So, what’s up with all the hype? Does the cloud really call for all this attention and are you missing out? Yes, yes you are.

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IT support Los Angeles

Questions to Ask Before Committing to an IT Managed Service Provider

You’ve already taken a step in the right direction—you’ve admitted that you need help managing your infrastructure and technology budget. The next step is to weed through the myriad of managed service providers and find the perfect fit for your organization—but, that’s easier said than done if you don’t know exactly what you’re looking for.


Apply the same tactics to finding the right MSP partner as you would when dating. Reflect on the challenges you’ve experienced, consider what’s worked and define your deal-breakers. Put all that on the table upfront and make sure they can answer the following questions before you seal the deal.


How proactive is your service?


How do you deliver and charge for your solutions?


Is there a usage-based service option?


Is co-management an option?


Can you provide 3-5 references of organizations that are similar to ours?


How do you approach data backup and business continuity?


Do you offer virtual CIO and CISO services?


A reliable technology services provider will be prepared to answer these and more questions without hesitation. Be wary of providers that distract you with deceptively low monthly fees. An MSP should save you money. However, if their pricing sounds too good to be true—and they can’t provide proof that they can address your concerns—it’s likely you’ll end up shelling out more cash for service upgrades. A reputable MSP provides a hassle-free, comprehensive service plan, often with a trial period that allows you to back out if you're not happy with their service. Contact us to see if we’re a good match.

IT support Los Angeles

Do you need a managed services reality check?

There are many advantages of managed services that often get overlooked due to managed services misconceptions. But don’t be fooled, partnering with a managed service provider (MSP) can help your team be more productive and efficient. Here’s a quick run-down of the top three myths around managed services and the truth behind how an MSP can help you be successful.

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IT Services Los Angeles

3 Reasons the Co-Managed IT Model Might Be the Perfect Fit

Money—saving it and making it—drives almost every business decision regardless of your organization size. Cutting back on IT makes room in your budget, but ultimately results in more IT issues and subpar performance.

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Remote IT Support

2017 New Year’s IT Resolutions

The turn of a new year gives us an opportunity to reflect on the past and find opportunities for improvement. While many New Year’s resolutions are about bettering ourselves, we often forget that there’s also room for improvement at the office.

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