Autry Museum of the American West

TRANSITIONING TO

UNIFIED COMMUNICATIONS

Transitioning to a new unified communications platform can be a stressful experience, especially when your old one is no longer going to be supported. How fitting then that Autry, an American West museum dedicated to connecting the past with the present, called Cal Net for help.

CHALLENGE

Autry required a reliable and flexible UC platform to ensure that their employees were always in the communication loop with co-workers, vendors, visitors, and partners. The museum had been using a phone system that was in the final stages of its life cycle and would no longer be supported.

So Autry decided to contract a phone provider to set up a new system. However, the new solution was difficult to manage, inflexible, and was causing confusion among the staff. Next came the call to Cal Net.

SOLUTION

Our team of engineers conducted an in-depth assessment of the existing infrastructure. After Autry's negative experience with their prior phone provider, the museum wanted proof that this new unified communications system would meet their requirements before deployment. We collaborated with Autry's in-house IT department to ensure the transition would be seamless.

Cal Net chose an IP PBX UC platform from Shoretel. Cal Net set up a fully functioning demo kit at Autry’s facilities and allowed the staff to interact with the phone via a live demonstration. Once they experienced the Shoretel UC platform first-hand,  staff members felt confident that their specific UC requirements were met.

RESULTS

Autry chose to have the new phone system installed and hosted at their Griffith Park facility, and the museum is now experiencing a reliable unified communications platform that meets their needs.

 

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school IT services Los Angeles

Harvard-Westlake School

A HIGH-END FIREWALL

Harvard-Westlake School (HWS) is one of the top college preparatory schools in Southern California. They approached Cal Net Technology Group seeking assistance with implementing a high-end firewall.

CHALLENGE

With 1,597 students enrolled in grades 7-12 and a student to faculty ratio of 8:1, HWS needed a modern security solution to protect their growing amounts of data.

Los Angeles Cal Net Technology Group Harvard Westlake School IT Services

SOLUTION

In order to cater to HWS’s specific needs, we developed a detailed Scope of Work and implementation strategy that would be both time and cost efficient, allowing HWS to see results faster than any one single engineer could hope to achieve.

RESULTS

Thanks to the new firewall, we're now able to ramp up HWS's services during peak hours, creating a more reliable network, and reduce costs by lowering services during times of inactivity.

Orange County Cal Net Technology Group Harvard Westlake School IT Services

"Cal Net has been able to bring subject matter experts to us. This has allowed projects to be completed rapidly while ensuring a high-quality outcome. We couldn’t have completed the same number of tasks with a single additional full-time tech added to our staff. We are very happy for what Cal Net has done for us.”

HWS has been so satisfied with their experience, they've contracted us for a total of 70 projects of high-level interest.

Time to upgrade your two-year-old firewall?

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accounting IT services Los Angeles

Stanislawski & Harrison Accounting Firm

INSOURCED IT SOLUTIONS

Stanislawski & Harrison is a large Pasadena-based accounting firm ranked as one of the top 40 CPAs in the area by the Los Angeles Business Journal. The firm needed to stabilize, update, and prepare their IT infrastructure for rapid growth. Cal Net’s team of IT professionals were available at all times to provide technical management, implementation of upgrades, and troubleshooting.

accounting firm SH Cal Net Technology Group IT services

CHALLENGE

Serving clients nationwide, S&H had tripled in size within a very short time, and the workload required full-time IT support. Director of Operations, Michelle Johnson, who has worked with the S&H for over two decades, understands the importance of keeping up to date with technology trends to stay compliant and ensure that their clients' data is protected around the clock.

"S&H split from a larger firm and our IT components were extremely piece-meal and not operating at optimal levels. After hearing about Cal Net through the Cal Society of CPAs, we brought them in to stabilize, update, and essentially help us prepare for rapid growth."

SOLUTION

By implementing our Cal Complete Plan, which provides the bandwidth of an entire IT department at a fraction of the cost, S&H was free to focus on the core aspects of their business. Our team of IT professionals is also available 24/7 to provide technical management, implementation of upgrades, and troubleshooting.

"Cal Net was a Godsend because they have made my job easier, given the company peace of mind, and provided stability and innovation that directly impacts our clients. I am able to get a hold of IT support and have access to four physical IT engineers daily - because we work around the clock, particularly during heavy seasons, this aspect is crucial."

Cal Net Technology Group accounting firm IT services

RESULTS

Today, we manage over 100 types of accounting and business software for S & H, continually upgrading out of date systems and servers, implementing disaster recovery protocols, and keeping the firm operating with little to no downtime.

"Cal Net has truly given us a competitive edge that we couldn’t have on our own. The amount of time and energy they spend creating valuable channel partnerships, obtaining certifications, and ultimately remaining educated about IT innovations is something that wouldn’t be possible with one internal S&H IT personnel. And to top it off...their customer service is impeccable! They treat S&H like we are their only client. It doesn’t feel like they are ‘outsiders’ or ‘experts’ who are annoyed with our questions and inability to understand ‘tech talk’. They are truly part of our team – and that aspect has made a huge impact on the overall success of our business."

Want 24/7 IT support at a fraction of the cost to hire in-house?

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During your on-site assessment, our team of experts will identify vulnerabilities in your network and technology infrastructure that could be putting your clients' data, and your organization, at risk.

 


Fleetwood Fibre Packaging & Graphics

For years, Fleetwood Fibre had been working with a Boston-based IT Consulting firm that had vast experience in the manufacturing industry. But the packaging and graphics company knew they needed to make the switch to a local firm because of the challenges they faced with a non-local IT services company.

los angeles it services manufacturing

CHALLENGE

Fleetwood Fibre had terminal servers that would lock up and disable users from doing any work until the server was rebooted. The staff was extremely frustrated and it was causing an hour to an hour and a half of downtime per person. When you multiply that by 225 employees that is an extreme loss of manpower. During a July stretch, the company email was down for 6 hours a day, and at that point, IT Administrator Jodi Cook called Cal Net.

"We had originally met Cal Net's CEO, Zack Schuler, and were thoroughly impressed with their approach to doing business and felt comfortable from the start. We weren't ready to 'make the move' at that point, but as soon as we needed to change, I called Zack immediately."

SOLUTION

By implementing our managed infrastructure solutions, Fleetwood Fibre was given access to resources and certifications of a large company without having to train additional staff or invest in cutting-edge IT education. Our highly- trained team of IT professionals are available and on-call to provide technical management, implementation of upgrades, and troubleshooting.

IT manufacturing services los angeles

RESULTS

From the time we implemented our managed services, the company's systems have been much more stable. The servers are not locking up or shutting down, and employees are not complaining.

"Cal Net truly took the time to understand our situation from the beginning. The assessment was a key selling point: from day one they identified our problem issues which means we've had no surprises, even one year later."

Get started today by talking to an IT expert.

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During your on-site assessment, our team of experts will identify vulnerabilities in your computer network and technology infrastructure that could be putting you at risk.

 


IT companies Los Angeles

World Vision International

PROJECT SERVICES & RESOURCES

As one of the most recognized and well-respected not-for-profit organizations on the planet, World Vision operates offices in over 100 countries across the globe and has 40,000 employees; international operations require that organizational infrastructure and systems are streamlined at all times.

CHALLENGE

After a staffing firm failed to provide the right resources, World Vision sought out a partner who could offer a high-level of IT support at a competitive price point. George Morris, Global Centre Infrastructure Services Manager for World Vision International, explains:

"We had an enterprise level project involving a Microsoft product, and we needed specific expertise. Knowing we did not have anyone in-house who possessed the capabilities to complete the project, we hired a staffing firm prior to Cal Net. After several weeks, they were still unable to meet the specific requirements. That’s when I called Cal Net."

IT services Los Angeles Cal Net Technology Group World Vision

SOLUTION

As a Microsoft Valued Added Reseller (VAR) Champion and Gold Certified Partner, we're well-versed and experienced working with Microsoft products. Our engineers assessed World Vision's situation, which involved the Microsoft ISA 2006 server, and performed a basic implementation including configuration, design document, and operational routine documents.

 Los Angeles Cal-Net-Technology-Group-World-Vision-IT-services

RESULTS

The project required implementation in seven steps, and within just a few days, our engineers had designed the project to spec.

"In the short term, Cal Net provided us with the exact services and solutions that were required by the project. In the long term, their expertise translated to cost-savings for the organization. Those are key factors when we decide which vendors will best fit our needs. We hope to leverage Cal Net in the future to assure exactly what we need on time, on scope and on budget."

Need project-specific IT advice?

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During your on-site assessment, our team of experts will evaluate your existing infrastructure and suggest the best course of action for getting your project completed on time.

 

 


Accounting IT Company Los Angeles

Michelman & Robinson

NATIONAL FIRM WITH GROWING PAINS

Michelman & Robinson, LLP ("M&R") is a dynamic full-service law firm. Back in 2009, the firm was experiencing a period of rapid growth and was in the process of expanding from a regional practice based in Southern California to a nation-wide network with offices in Los Angeles, Orange County, San Francisco, Sacramento, New York, and New Jersey.

CHALLENGE

Michelman & Robinson needed help across a variety of systems. As they grew to a national presence, it became clear that they needed to "modernize" their IT infrastructure by upgrading their backup and disaster recovery systems.

"We needed to upgrade our hardware before we upgraded our software because our network could not support any of the new versions of our key applications. We were still operating on Office 2003 and our document management system had not been updated in over three years."

IT-services-cal-net-technology-group-case-study-accounting

SOLUTION

After an in-depth assessment of the situation, we proposed our Cal Complete plan for M&R, which is an "insourced" managed solution for companies who choose not to invest in building their own, in-house IT department.

"We are big enough that we need to leverage a wide-range of IT services on a regular basis, but we don't have the workload to justify hiring a full-time staff that can handle all of our IT needs. Cal Net allows us to bridge that gap and scale to our needs in a cost- effective manner. Over a year and a half cycle, Cal Net helped us design and implement a solid IT infrastructure, equipped our remote offices with terminal servers, set up an internal MPLS network (replacing outdated T-1 lines), and worked with us to systematically upgrade our software and key applications firm-wide."

los-angeles-cal-net-technology-group-case-study-accounting-IT-services

RESULTS

Today, M&R's IT infrastructure allows the firm to focus on its core competencies while remaining confident that they are leveraging IT to grow their business. The firm depends on us to implement new technologies, provide them with expertise on gaining a competitive edge through IT, and provide M&R clients with the peace of mind that their data is in good hands.

 

Time to upgrade your two-year-old firewall?

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During your on-site assessment, our team of experts will identify vulnerabilities in your network and technology infrastructure that could be putting you at risk.

 


Manufacturing IT Cal Net Tech

Roberts Cosmetics + Container

SIMPLIFYING COMMUNICATIONS

Roberts Cosmetics + Container is an international packaging company with employees in the United States (California and New York), China, and Korea. The company has been designing and manufacturing containers for the cosmetics industry for the past six decades.

CHALLENGE

With a global presence, Roberts faced specific challenges in managing production tasks, as they weren’t equipped with a streamlined platform for email and file sharing. With time zone differences and massive amounts of information exchange between various team members, Roberts needed a solution that could be easily integrated with the already existing Microsoft management tools.

Cal Net Technology Group accounting firm IT services

SOLUTION

Roberts turned to Cal Net to create an intranet solution for their account managers that would streamline project management from design to production, reduce the amount of email, and provide a hub for all communication related to each project.

After a thorough assessment and a clear understanding of Roberts’ communication and information sharing challenges, we recommended Microsoft SharePoint as the solution.

The SharePoint portal has given Roberts a centralized location for images, documents, tasks/timelines, and discussions that are clearly separated by project. Discussions may also be viewed through Microsoft Outlook and set to alert specific team members

 

RESULTS

Three weeks after implementing SharePoint, which is compatible with Microsoft programs and iOS, the Roberts team had an estimated 30% reduction in email. The intranet homepage allows for sharing of new product photo galleries and item numbers, a list of new initiatives and media placements, updates from industry news sites and the company’s blog and social media profiles, and a rolling feed of all discussions happening across SharePoint. The homepage also showcases the top three “Hot Topics” in discussion and allows team members to see whether others are currently online, increasing communication.

The Roberts sales team is also able to review marketing materials in a catalog-like format with the ability to download and send to customers and prospects.

 

SharePoint helps to keep all team members more task-oriented, no matter their time zone, as project changes sync with Microsoft Project. For this global team, the SharePoint Solution was the perfect project management and internal communications Los Angeles tool.

Give your team the tools they need to be more productive.

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During your on-site assessment, our team of experts will identify areas of your technology infrastructure that could be holding your organization back.

 

 


Cal Net Client Testimonial Case Study FMS

FMS Financial Partners

FINDING AN EDGE

FMS Financial Partners, Inc. advocates on behalf of businesses and families who require highly specialized financial and advisory services, including ongoing support for Employee Benefits programs. The company's goal is to help people maximize the value of their assets while minimizing risk for employees and organizations alike.

CHALLENGE

As an independent financial services firm, FMS required a cutting-edge IT infrastructure to stay competitive and ultimately benefit their clients. Brent Gruttman, Partner, explains why his firm chose Cal Net:

"Cal Net was referred to us twelve years ago when we made the executive decision to 'in source' a core business function that was outside our area of expertise. We have been very happy with the level of service, knowledge and guidance we have received from Cal Net. We have found them to be extremely helpful as we work through the unknowns of the IT world."

orange-county-financial-it-services-los-angeles

SOLUTION

By implementing our Cal Complete insourcing solution, which provides the bandwidth of an entire IT department at a fraction of the cost, FMS was able to focus on the core aspects of their business. Gruttman now relies on our team for  24/7 technical support, upgrade implementation, and troubleshooting.

"Simply put, we get the best and most cutting-edge IT solutions because we don't have to invest in our own education and know-how. We are confident in the Cal Net team and their IT decisions, and we know we are getting the best 'deals' and top of the line 'expertise' at all times."

RESULTS

Today, we manage over 100 types of financial and business-related software, continually upgrade out of date systems and servers, implement disaster recovery, and keep FMS operating with little to no downtime.

"Cal Net has truly given us a competitive edge that we couldn't have on our own. The amount of time and energy they spend creating valuable channel partnerships, obtaining certifications, and ultimately remaining educated about IT innovations is something that wouldn't be possible with one internal FMS IT personnel. I would recommend Cal Net to anyone, except our competitors of course!"

 

Outsource some or all of your IT needs with one of our 3 Cal Managed Services Plans.

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Cal Net Client Testimonial Museum IT Company

The Autry Museum

SOLID NETWORK BACKBONE

When your organization is expected to provide Internet access to customers and employees across multiple buildings, you need a solid network backbone. However, if you're dealing with an outdated infrastructure like the Autry Museum was, how do you balance addressing your needs now, versus what you'll need to grow long-term?

That's where Cal Net comes in.

CHALLENGE

Autry's wireless system needed to be expandable for future growth, but first, the existing network required a major upgrade. With museum visitors and library researchers to account for, the solution would have to be wide-ranging, yet manageable from a central location for easy implementation.

los-angeles-autry-museum-cal-net-it-services

SOLUTION

Our engineers worked in conjunction with Ruckus Wireless to map the Autry facilities and implement a cost-effective wireless network that could easily be maintained from one location. This setup provided a scalable solution with controlled bandwidth and filtering for the users, including separate access for the guests and employees.

Spec Details:
  • A ZoneDirector 1106 wireless controller supports up to 50 access points, allowing Autry to quickly and cost-effectively expand additional coverage areas as needed.
  • Four strategically positioned ZoneFlex three-stream 7982 802.11n Smart Wi-Fi access points create stable connections within high capacity environments where users with mobile devices are constantly moving.

RESULTS

The Autry is now experiencing reliable and secure wireless Internet access throughout their facilities. The network is centrally managed and can easily be expanded to meet their growth needs.

Time to upgrade your organization's Internet?

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During your on-site assessment, our team of experts will identify ways in which we can improve your coverage and connectivity, whether it's for internal workflow or a better customer experience.

 


3 Reasons the Co-Managed IT Model Might Be the Perfect Fit

3 Reasons the Co-Managed IT Model Might Be the Perfect Fit

Money—saving it and making it—drives almost every business decision regardless of your organization size. Cutting back on IT makes room in your budget, but ultimately results in more IT issues and subpar performance.

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