Most small businesses do not have the need or the budget to hire a full time computer/network administrator. However, because of the importance that technology now plays in our businesses, it is becoming increasingly more important that small businesses owners maintain a current and stable computing infrastructure. System downtime today is considerably more costly than it was yesterday.
At Cal Net Technology Group, we develop a very close relationship with you, our client. We take the responsibility of making sure that your computer systems are up-to-date and stable. This includes maintenance of servers, desktops, firewalls, and other systems and devices; essentially every piece of computing technology that your business relies on.
Rather than waiting for a problem to arise, it is our job to prevent problems from occurring in the first place. We are “proactive” as opposed to many other firms who are “reactive.”
Cal Net Technology Group has developed a very unique support program called TECManage, a comprehensive package of services designed to implement quality systems and provide expert, dependable support at an affordable overall cost.
Over 100 companies rely upon Cal Net Technology Group‘s TECManage Services for all of their Information Technology needs.
The TECManage support plan combines five Cal Net services:
Scheduled on-site and remote maintenance visits
4-hour response emergency support coverage for critical business systems
NETWatch system monitoring and alerting
HelpNET remote user assistance
Business technology consulting and management
Cal Net is an easy-to-work-with, trusted business partner to all of our clients:
We assign three experienced system engineers to each client.
TECManage service is a month-to-month engagement, with no long term contracts or commitments.
We bill hourly and only for actual time spent working on your system, and charge no travel charges or premium rates for emergency services.