“Systems Management” can be a pretty vague term, regardless of whatever industry you’re in. For the IT crowd, we look at it as a comprehensive administrative position to keep your network, devices, cloud applications, and workstations connected and secure. In short, we manage your entire system; hence, the term Systems Management — which is also a new service option for our existing clients.
Let’s take a closer look at what that entails. Connectivity refers to a few different things, though the idea is to keep everyone in sync across the network, whether they’re on a mobile device, laptop via WiFi or VPN, or an ethernet-connected workstation. One of CalNet’s primary goals is to ensure maximum uptime, proactively minimizing potential problems instead of reacting to them as they occur. Email, VoIP, and messaging are also part of this, as communication can’t happen if the appropriate channels aren’t open. If there’s a hiccup in performance, that’s when CalNet swoops into action.
Data safety is also a priority. CalNet focuses on the elimination of potential security threats through appropriate administrative software: anti-virus, anti-malware, spam protection, etc. Our job is to maintain the health of your network and your data by keeping all critical items updated to ensure potential threats don’t turn into something more serious.
In recent years, cloud applications have become part of the Systems Management arena. Cloud applications are constantly evolving, and new competitors emerge quickly. With recently added features and value-added competition, it can be difficult to find the perfect solution for your situation. That’s where CalNet comes in. We stay abreast of the latest changes in the cloud application landscape. That means that any rollout of new features for your cloud application can be appropriately applied to your installation, from training to configuration on mobile devices. If a competing product becomes more suitable for your organization’s needs, CalNet will oversee migration to ensure data stays secure. If it’s in the cloud, we’re on top of it.
CalNet offers a variety of Systems Management packages for our existing clients. Based on your budget and needs, Systems Management services can range from simple monitoring and notification to proactive management practices (updates and patches in addition to monitoring and notification). For Cloud Management, CalNet’s services include product selection, configuration, and updates/consultation regarding further plugins and APIs.
In short, CalNet stays on top of your system with comprehensive management options. We do what we do best so you can focus on what you do best — isn’t that how technology is supposed to work?